Shipping Policy

1. Shipping Coverage

We proudly offer worldwide shipping to most countries. Our goal is to bring our premium apparel to fashion enthusiasts around the globe.

2. Shipping Methods

Domestic Shipping (United States)

All PREORDERS will ship Free of Charge

• Standard Shipping: 8-10 Weeks

International Shipping

• Standard International: 8-10 Weeks

4. Order Processing

• Orders are processed within 8-10 Weeks
• Processing time does not include shipping transit time
• Custom and made-to-order items may require additional processing time

5. Tracking and Delivery

• A tracking number will be emailed to you once your order ships
• You can track your package through our website or the carrier's tracking system
• We are not responsible for delays caused by customs or international shipping regulations

6. Shipping Restrictions

• Some items may have shipping limitations due to:
  • Local regulations
  • Customs restrictions
  • Product-specific shipping requirements
• Certain countries may incur additional fees or taxes not included in the shipping price

7. International Customs and Duties

• Customers are responsible for all import duties, taxes, and customs fees
• These charges are determined by the destination country and are paid by the recipient
• We cannot predict or control these additional charges

8. Shipping Insurance

• All international packages are automatically insured up to $100
  
• Claims must be filed within 7 days of delivery

9. Lost or Damaged Packages

Domestic Shipping

• If a package is lost or damaged, we will:
  • Resend the item at no additional cost
  • Provide a full refund
  • Process a replacement within 3-5 business days

International Shipping

• For lost or damaged international packages, we will:
  • Initiate an investigation with the shipping carrier
  • Provide a replacement or refund once the investigation is complete
  • This process may take 10-14 business days

10. Return Shipping

• Domestic return shipping is free for exchanges or store credit
• International return shipping is the responsibility of the customer
• Returns must be initiated within 30 days of delivery

11. Contact Information

For any shipping-related questions, please contact our customer support:

• Email: info@syeranyrvana.com
  

12. Policy Updates

• We reserve the right to modify our shipping policy at any time
• Current policy is always available on our website
• Last updated: March 4, 2025

Note: Shipping times are estimates and may be affected by external factors.